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Chapter 9 Solving Problems
540/541/542/
543/544
Communication error occurred
while transmitting.
Reload the document and send again.
Check with the other party.
550 Telephone line disconnected. Check with the other party.
552/553/554/
555
Communication error occurred
while receiving.
Check with the other party.
580 Sub-address transmission to a
unit that has no Subaddress
function.
Check the remote station.
581 Sub-address Password
transmission to a unit that has
no Password Sub-address
function.
Check the remote station.
623 No document is loaded in the
ADF.
Resend the documents.
630 Redial was not successful due to
a busy line.
Reload the document and send again.
631/700 During dialing, STOP was
pressed.
Reload the document and send again.
634 Redial was not successful due to
no response from the called
station or wrong number dialed.
If a dial tone is not detected, the
machine does not transmit.
Note: If busy tone was not
detected, the machine will
only redial once.
Check the telephone number and send again.
Change the setting of "68 Dial Tone Check" is
set to "Off" in Function Parameters (Fax/Email
Settings> Fax Parameters).
Operating
Instructions (For
Function
Parameters)
638 Power failure occurred during
the communication.
Check the power cord and plug.
711 Incorrect LDAP settings. Check the LDAP Server Name, LDAP Log in
Name, LDAP password, LDAP Search Base.
Operating
Instructions (For
Function
Parameters)
712 Incorrect email address. Check the registered email address.
Check the IP Address of the SMTP Server with
the Network Administrator.
Operating
Instructions (For
Setting Up)
714 Cannot log on to the LAN. Check the 10Base-T/100Base-TX cable
connection. An unexpected LAN problem
occurred. Contact the Network Administrator.
Operating
Instructions (For
Setting Up)
715 TCP/IP connection timed out. Check the Internet Fax parameter settings.
Verify the IP Address, Default Gateway IP
Address, SMTP Server IP Address.
Operating
Instructions (For
Setting Up)
716 Cannot logon to the designated
SMTP Server.
Check the SMTP Server IP Address setting.
Contact the Network Administrator.
Operating
Instructions (For
Setting Up)
717 Incomplete SMTP Protocol
transmission. SMTP Server’s
hard disk may be full.
SMTP Server is defective.
Contact the Network Administrator.
Info. code Problem Action Refer to