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Troubleshooting via the System Status Menu
WT MAC: The MAC address of the handset.
Current AP: The MAC address of the AP the handset is using or last
used. If the handset is not checked in, the SpectraLink 8000 Telephony
Gateway will display ‘none’.
The handset computes the “rate” for the following statistics by
calculating the number to increase quickly when retries begin. As
retries lessen to zero and the transmissions become more reliable,
the number peaks and decreases slowly.
Viewing speed of increase/decrease as well as total count reached
will give you an accurate picture of the Retry and Missed
characteristics.
TX Retry: The rate at which packets the handset sent to the AP had to
be retried. See below for an extended explanation of TX and RX Retry.
RX Retry: The rate at which packets the handset sent to the AP had to
be retried.
TX Miss: The rate at which audio packets were successfully transmitted
by the handset. There is usually a burst of missed packets at the start
of a call; the number should quickly drop to less than 100.
RX Miss: The rate at which audio packets were never received by the
handset.
The three statistics across the bottom of the screen give the following
information:
System Uptime: The time since the SpectraLink 8000 Telephony
Gateway was power cycled or reset.
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