Filter
Top Products
SpectraLink 8000 Telephony Gateway Administration Guide
Alarm Message Error Description Action
Note: Radio alarms usually indicate internal software errors. Usually there will be no external indication
of a problem.
Radio Invalid Free Level Internal software error
Call Polycom Customer
Service.
Radio No IP Address Internal software error
Radio No IP Packet Internal software error
Radio IP Packet Error
An IP packet with insufficient IP
header length
Possible network problem,
contact network vendor.
Radio SRP
1
Packet Error
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway
Call Polycom Customer
Service.
Provide software version
information.
Radio SRP Invalid AID
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway.
Possible network error.
Call Polycom Customer
Service. Provide software
version information.
If versions are compatible,
contact network
administrator.
Radio
SRP Invalid Hook
State
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway
Call Polycom Customer
Service.
Provide software version
information.
Radio Key Buffer Full
Key presses are too fast to
process.
Slower key presses
Radio SRP Opcode Error
Incompatible software between
handset and SpectraLink 8000
Telephony Gateway
Call Polycom Customer
Service.
Provide software version
information.
Radio
Unknown Timeout
State
Internal software error
Call Polycom Customer
Service.
Radio Unknown line event Internal software error
Radio Unknown SRP event Internal software error
Radio SRP event alloc failed
Too many network events
queued for handset. Possible
network problem or
interference.
Contact network
administrator.
Radio
Audio TX queue not
empty
Unable to process all
transmissions within 10 ms.
Indicates high traffic on network
Contact Polycom Customer
Service to diagnose traffic
problem.
1
SpectraLink Radio Protocol: See Network Status section.
98 PN: 1725-36028-001_T.doc