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Is the power outlet working?
Does the line voltage from the power outlet match the printer’s power require-
ments? See appendix B, “Technical Specifications.”
2 Is the printer receiving data from the computer?
Try printing a Microsoft test page:
a From the Windows 95/98 or Windows NT Start menu choose Settings and
then Printers.
b Select the printer, and from the File menu choose Properties.
c On the General tab choose the Print Test Page button.
If the Ready indicator starts blinking, the printer is receiving the data.
If not, check the following:
Are the interface cables securely fastened?
Is the printer on line? The Ready indicator should be lit.
Is your application set up correctly for printing? Are the communication
parameters the same as those on your host and printer?
If you still can’t identify the problem, contact your local vendor.
3 Does your application require any additional printer setup?
If you’re experiencing printing problems not related to print quality, check the print-
ing section of your application documentation to see if any additional printer setup
steps are required.
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You can verify that the printer is able to print by using the Test Page menu:
1 Press the Online/Offline key to take the printer off line.
2 Press the Menu key until the Test Page menu displays.
3 Press the Select key to display the Print test page option.