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Ensure that you’re using the most current version of the application (such as
Microsoft Office 97) since Microsoft has fixed a number of problems related to
printing in these versions.
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Ensure that the same size media is selected in both the application (page setup)
and the printer driver. If the media size selected in the application is larger than
that selected in the printer driver (and installed in the printer), the image is scaled
on the printed page.
Check the imageable areas for the size media you’re using (see chapter 3, “Print-
ing”). Are you trying to print outside of the imageable area of the page? If so,
change to a larger size media, or adjust the margin(s) through your application.
The charger unit or various roller and plates may be dirty. See chapter 6, “Mainte-
nance,” for instructions on how to clean these parts.
Check for a Printing need More memory error message in the message win-
dow. The job may have been too complex for the amount of memory currently
installed in the printer. If so, add more memory.
See “Single In-line Memory Modules (SIMMs)” in chapter 5, “Printer Options,” for
a discussion of how the PC and printer use memory.
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If one or more blank pages “print” during a print job, try the following:
1 Check for media jams.
Check the inside of the printer for media in the laser beam path.
2 Ensure that the transfer unit is closed.
3 Ensure that the printer’s covers are closed.
If you have a duplex model, ensure that the duplexer’s covers are closed.
4 Ensure that the toner cartridges are not empty.