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Chapter 3: Working with Target Servers
80
Help Options
About Raritan Virtual KVM Client
This menu command provides version information about the Virtual KVM
Client, in case you require assistance from Raritan Technical Support.
To obtain version information:
1. Choose Help > About Raritan Virtual KVM Client.
2. Use the Copy to Clipboard button to copy the information contained
in the dialog to a clipboard file so it can be accessed later when
dealing with support (if needed).
Active KVM Client (AKC)
Please note this client is used by various Raritan products. As such,
references to other products may appear in this section of help since
they are shared between products.
Overview
AKC is based on Microsoft Windows .NET technology and allows users
to run the client in Windows environments without the use of the Java
Runtime Environment (JRE), which is required to run Raritan's Virtual
KVM and Multi-Platform clients. AKC also works with CC-SG.
AKC and VKC share similar features with the exception of the following:
Minimum system requirements
Supported operating systems and browsers
Keyboard macros created in AKC cannot be used in VKC.
See the Virtual KVM Client (see "Virtual KVM Client (VKC)" on page
53) section for information on using the available features of the
application. If there is a difference between how AKC functions as
compared to VKC, it is noted in the topic.
Also see Enabling Direct Port Access (see "Enabling Direct Port
Access via URL" on page 142)and Enabling the AKC Download
Server Certificate Validation (on page 146) for configuration
information on using AKC.
Note: If you are using direct port access with AKC, you must open a new
browser window or browser tab for each target you want to access. If you
try to access another target by entering the DPA URL into the same
browser window or browser tab you are currently accessing a target
from, you will not be able to connect and may receive an error.