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When You Cannot Make Copies as Wanted
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2
❖ Duplex
Problem Cause Solution
Cannot print in duplex
mode.
You may have loaded paper on
the bypass tray, or One-Sheet By-
pass Tray.
Remove paper loaded on the by-
pass tray, or One-Sheet Bypass
Tray. Load paper in another tray.
Cannot print in duplex
mode.
You have loaded paper exceed-
ing 90 g/m
2
.
Change the paper.
Cannot print in duplex
mode.
You have selected a tray which is
set to [Off] in [Tray Paper Settings]
in [System Settings].
Set the tray to [On] in [Tray Paper
Settings] in [System Settings]. See
“System Settings”, General Set-
tings Guide.
Copies are not in du-
plex order.
You placed the originals in the in-
correct order.
When placing a stack of originals
in the ADF, or ARDF, the last
page should be on the bottom.
If you place an original on the ex-
posure glass, start with the first
page to be copied.
When using Duplex,
copy is made Top to
Bottom even though
[Top to Top] is selected.
You placed the originals in the
wrong orientation.
Place the original in the correct
orientation. See “Original Orien-
tation”, Copy Reference.