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Other Printing Problems
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4
Duplex printing
is malfunction-
ing.
Duplex printing
cannot be done
with a tray for
which [Off] has
been specified as
Paper Type on
the System Set-
tings menu.
Change the Paper Type setting for the tray to [On] on the
System Settings menu. See “System Settings”, General
Settings Guide.
Black & White
Print is disabled.
You have placed
OHP transparen-
cy.
Black & White Print is disabled for OHP transparency.
Use different paper. See “Copy Paper”, About This Ma-
chine.
When using
Windows 95 / 98
/ Me / 2000 /
XP, Windows
Server 2003, or
Windows NT 4.0,
combined print-
ing or booklet
printing does not
come out as ex-
pected.
The correct ap-
plication or
printer driver
settings are not
made.
Make sure the application's paper size and orientation
settings match those of the printer driver. If a different
paper size and orientation are set, select the same size
and orientation.
A print instruc-
tion was issued
from the compu-
ter, but printing
did not start.
User Authentica-
tion may have
been set.
Contact the administrators.
No transmission
when using 1394
interface connec-
tion.
•Interface con-
nection has
not been
made.
•The correct
computer set-
tings are not
made.
Check using the following procedure:
A Confirm the IEEE 1394 interface cable is connected
securely.
B Restart the computer. If the error occurs even after
executing the above operation, proceed to the fol-
lowing steps.
C Unplug the IEEE 1394 interface cable connected to
the computer.
D Run the utility tool for the IEEE 1394 interface board,
which is stored in the following path on the CD-
ROM “Printer Drivers and Utilities:
\UTILITY\1394\
(For more information about using the utility tool for
IEEE 1394, see the README file in the same directo-
ry on the CD-ROM.)
E Restart the computer.
Changes to print-
er driver colour
settings produce
extreme change
in print colours.
The correct print-
er driver settings
are not made.
Make only minor adjustments to the [Balance Adjust-
ments] setting on the printer driver's [Change User Set-
tings] tab. The sample displayed on the printer driver
gives only an indication of the adjustment, it does not
give an accurate indication of the printed colour. See the
printer driver Help.
Problem Cause Solution