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Troubleshooting When Using the Printer Function
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4
Misfeeds occur
frequently.
The paper is too
thick or too thin
Use recommended paper. See “Copy Paper”, About
This Machine.
Misfeeds occur
frequently.
The copy paper
is wrinkled or
has been fold-
ed/creased.
Use recommended paper. Use paper that has been
stored in the recommended temperature and humidity
condition. See “Copy Paper”, About This Machine.
Misfeeds occur
frequently.
Printed paper is
being used.
Use recommended paper. See “Copy Paper”, About
This Machine.
Copy paper be-
comes creased.
The paper is
damp.
Use paper that has been stored in the recommended
temperature and humidity condition. See “Copy Pa-
per”, About This Machine.
Copy paper be-
comes creased.
The paper is too
thin.
Use recommended paper. See “Copy Paper”, About
This Machine.
Images appear
only partially
coloured.
The paper is
damp.
Use paper that has been stored in the recommended
temperature and humidity condition. See “Copy Pa-
per”, About This Machine.
White lines ap-
pear.
A nozzle might
be misfiring.
Print the test pattern to check whether a nozzle is misfir-
ing. Perform head cleaning, if necessary. See p.94
“Maintenance”.
Garbled charac-
ters are printed.
The correct print-
er language
might have not
been selected.
Set the correct printer language.
Images are print-
ed in the wrong
orientation.
The feed orienta-
tion you selected
and the feed ori-
entation selected
in the printer
driver's option
setup might not
be the same.
Set the machine's feed orientation and the printer driv-
er's feed orientation accordingly. See the printer driver
Help.
There is consid-
erable delay be-
tween the print
start instruction
and actual print-
ing.
“Off mode”
might be set.
The machine requires time to warm up if it has been in
“Off mode”. Specify “Off mode” in [System Settings], [Au-
to Off Timer].
Problem Cause Solution