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When a Message is Displayed
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5
When a Message is Displayed on the Client Computer
This section explains likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒ If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. For information
about how to turn off the main power switch, see About This Machine.
Message Cause Solution
Clear Misfeed(s)
in ADF.
A paper misfeed has occurred in-
side the ADF, or ARDF.
Remove jammed originals, and
place them again.
Check whether the originals are
suitable to be scanned by the ma-
chine.
Invalid Winsock
version. Please
use version 1.1
or higher.
You are using an invalid version
of Winsock.
Install the operating system of
the computer or copy Winsock
from the operating system CD-
ROM.
The name is al-
ready in use.
Check the regis-
tered names.
You tried to register a name that
is already in use.
Use another name.
Cannot detect
the paper size
of the origi-
nal.Specify the
scanning size.
The set original was misaligned. • Place the original correctly.
• Specify the scan size.
• When placing an original di-
rectly on the exposure glass,
the lifting/lowering action of
the ADF, or ARDF triggers the
automatic original size detec-
tion process. Lift the ADF by
more than 30 degrees.
Cannot add any
more scanning
mode.
The maximum number of regis-
terable scan modes has been ex-
ceeded.
The maximum number of modes
that can be stored is 100. Delete
unneeded modes.
Cannot specify
any more scan-
ning area.
The maximum number of regis-
terable scan areas has been ex-
ceeded.
The maximum number of scan-
ning areas that can be stored is
100. Delete unneeded scanning
area.
Call Service
Please call your
service repre-
sentative.
An unrecoverable error has oc-
curred in the machine.
Call your service representative.