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Troubleshooting When Using the Facsimile Function
24
3
When a Message Appears
This section explains the machine's main messages. If other messages appear,
follow their instructions.
Message Cause Solution
Error occurred,
and trans. was
cancelled.
A document jam occurred during
Immediate Transmission. There
may be a problem with the ma-
chine or the telephone line (for
example noise or cross talk).
Press [Exit], and then resend the
pages that have not been sent.
If the error reoccurs frequently,
contact your service representa-
tive.
Put original
back, check it
and press Start
key.
Original jammed during Memory
Transmission.
Place originals that have not been
scanned on the exposure glass,
ADF, or ARDF again.
Cannot detect
original size.
Place original
again, then
press Start key.
The machine failed to detect the
size of the original.
Place original again, and then
press {Start} key.
LFunc. Problems
Data will be in-
itialized.
There is a problem with the fax. Record the code number shown
in the display and contact your
service representative.
Other functions can be used.
Cannot send fax
as scanner is in
use by another
function.
The machine is scanning an orig-
inal under another function.
Before sending the fax, cancel the
current scan job under the other
function. To do this, press the
{Clear/Stop} key on the control
panel to display the message
“
Clear/Stop key was
pressed. Stop scan-
ning?
”, and then press [Stop].
Updating desti-
nation list. Re-
select
destination(s)
or sender's name
later.
The destination list is being up-
dated from the network using
SmartDeviceMonitor for Admin
or Web Image Monitor. Depend-
ing on the number of destinations
to be updated, there may be some
delay before you can resume op-
eration. Operation is not possible
while this message is displayed.
Wait until the message disap-
pears. Do not switch off the pow-
er while this message is
displayed.
You do not have
privileges to
use this func-
tion.
Use of this function is restricted. Contact the administrator.
Authentication
failed.
Wrong login user name or pass-
word.
Confirm correct login user name
or password.