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When You Cannot Send or Receive Fax Messages as Wanted
31
3
❖ Reception
❖ Printing
To cancel a Memory
Transmission.
- If the original is being sent or if it
is in standby, press {Clear/Stop}
key. See “Canceling a Transmis-
sion”, Facsimile Reference.
To cancel an Immediate
Transmission.
- Press {Clear/Stop} key. See “Can-
celing a Transmission”, Facsimile
Reference.
Although a group spec-
ification was set for the
following, reception
was not possible.
Forwarding, Forward-
ing of Special Sender,
Email TX Result,rout-
ing email received via
SMTP.
The number of specified destina-
tions exceeds the maximum
number that can be specified as a
group.
A maximum of 100 parties can be
specified for a group. Check if
there are over the specified num-
bers registered in the address
book. If a group was registered in
another group, transmission is
canceled but an error message
does not appear. See “Registering
a Names to a Group”, General
Settings Guide.
Problem Cause Solution
The machine failed to
print received fax docu-
ments.
If this happened when the Re-
ceive File indicator was lit, low
paper may have caused printing
to stop.
Load paper into the tray. See
“Substitute Reception”, Facsimile
Reference.
The machine failed to
print received fax docu-
ments.
When B is lit. Load paper into the tray. See p.71
“Loading Paper”.
Receiving is impossible
though transmission is
possible.
The ink has run out. Replace the print cartridge. See
p.91 “Replacing Print Cartridg-
es”.
Problem Cause Solution
Printing does not start. The cover of the One-Sheet By-
pass Tray or One-Sheet output
Tray is open.
Check that the cover of One-Sheet
Bypass Tray or One-Sheet output
Tray is properly closed.
Printing does not start. There is paper left in the One-
Sheet output Tray.
Remove any paper left in the
One-Sheet output Tray.
Print is slanted. The tray's side fences may not be
locked.
Check the side fences are locked.
See p.76 “Changing the Paper
Size”.
Print is slanted. The paper is feeding in at a slant. Load the paper correctly. See p.71
“Loading Paper”.
Print is slanted. The front cover is open. Make sure the right and lower
right covers are properly closed.
Problem Cause Solution