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Troubleshooting When Using the Facsimile Function
28
3
Check whether
there are any
network prob-
lems.
{15-02}
Cannot log on to the
POP3/IMAP4 server.
• Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed using File Transfer
under System Settings. See
“File Transfer Settings”, Gen-
eral Settings Guide. You can
also use the Web Image Mon-
itor for confirmation. See the
Web Image Monitor's Help.
• Contact the administrator.
Check whether
there are any
network prob-
lems.
{15-03}
No machine e-mail address is
programmed.
• Check that the machine e-mail
address is correctly pro-
grammed using File Transfer
under System Settings. See
“File Transfer Settings”, Gen-
eral Settings Guide. You can
also use the Web Image Mon-
itor for confirmation. See the
Web Image Monitor's Help.
Check whether
there are any
network prob-
lems.
{15-11}
Cannot find the DNS server or
POP3/IMAP4 server.
• Check that the DNS server
IPv4 address is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
• Check that the DNS server is
correctly programmed using
Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the host name or
IPv4 address of the
POP3/IMAP4 server is cor-
rectly programmed using
Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the POP3/IMAP4
server is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
• Check that the LAN cable is
correctly connected to the ma-
chine.
• Contact the administrator.
Message Cause Solution