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Other Printing Problems
49
4
Image is dirty or
bleeds.
The paper is not
loaded in the cor-
rect orientation.
Certain sizes of paper cannot be loaded lengthwise.
Check the orientation of the loaded paper. See “Copy
Paper”, About This Machine.
Image is dirty or
bleeds.
Use of non-rec-
ommended car-
tridges and
cartridge refill
ink can result in
loss of print qual-
ity and other
problems.
Use manufacturer-genuine cartridges. Contact your
service representative.
Image is dirty or
bleeds.
Duplex copying
of large, single
colour or ink
heavy images
can result in ink
leakage inside
the main unit or
onto the paper
output roller.
We recommend single-sided copying if print images are
large and single colour or ink heavy.
Print result dif-
fers from the dis-
play.
A non-Windows
OS is being used.
Check the application supports the printer driver.
Print result dif-
fers from the dis-
play.
The printer is not
selected for
printing.
Use the machine's printer driver and check the machine
is the designated printer. See “Setting Up the Printer
Driver”, Printer Reference.
Print result dif-
fers from the dis-
play.
Data transmis-
sion failed or was
cancelled during
printing.
Check whether there is failed or cancelled data remain-
ing. See “Checking the Error Log”, Printer Reference.
Characters and
colours differ
from the display.
The colour set-
tings have not
been correctly
adjusted.
The display uses a different method of displaying colour
to the printer. Use the ColourMatching function to ad-
just colour.
Characters and
colours differ
from the display.
The ink may be
dry or the noz-
zles of the print-
heads may be
clogged, pre-
venting effective
discharge.
If the machine has not been used for a long time, print
the nozzle check pattern and perform head cleaning, if
necessary. See p.94 “Maintenance”.
Characters and
colours differ
from the display.
The correct print
colour settings
are not made.
Check the colour settings of both the application and the
printer driver. See the printer driver Help.
Characters and
colours differ
from the display.
Print resolution
is not as re-
quired.
Check the resolution setting made on the printer driver's
[Print Quality] tab. See the printer driver Help.
Problem Cause Solution