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4. Troubleshooting When
Using the Printer Function
This chapter explains likely causes of and possible solutions for printer function
problems.
When a Message Appears during
Installation of the Printer Driver
This section explains what to do if a message appears when installing the printer
driver.
Message number 58 or 34 indicates that the printer driver cannot be installed us-
ing Auto Run. Install the printer driver using [Add Printer] or [Install Printer].
Windows 95/98/Me, Windows 2000, Windows NT 4.0
This section explains the procedure under Windows 95/98/Me, Windows 2000,
and Windows NT 4.0.
A On the [Start] menu, point to [Settings], and then click [Printers].
B Double-click the Add Printer icon.
C Follow the instructions in Add Printer Wizard.
If the printer driver is on a CD-ROM, the location of the RPCS printer driver
is either\DRIVERS\RPCS\WIN9X_ME, \DRIVERS\RPCS\WIN2K_XP,or
\DRIVERS\RPCS\NT4. If the installer starts, click [Cancel] to quit.
Windows XP Professional, Windows Server 2003
This section explains the procedure under Windows XP Professional and Win-
dows Server 2003.
A On the [Start] menu, click [Printers and Faxes].
B Click [Add a printer].
C Follow the instructions in Add Printer Wizard.
If the printer driver is on a CD-ROM, the location of the RPCS printer driver
is \DRIVERS\RPCS\WIN2K_XP. If the installer starts, click [Cancel] to quit.