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ROUBLESHOOTING
6.7
6
Clearing LCD Error Messages
Messages appear on the display of the control panel to indicate the
machine’s status or errors. Refer to the following table to understand the
messages and correct the problem, if necessary. Messages and their
meanings are listed in alphabetical order.
Display Meaning Suggested solutions
Cancel ?
1:Yes 2:No
Your machine’s memory has
become full while
documents were being
loaded into memory.
To cancel the fax job, press the No 1
button “Yes.”
If you want to send the pages
already stored, press the No 2
button “No.” You should send the
remaining pages later when the
memory is available.
[Comm. Error]
The machine has a
communication problem.
Ask the sender to try again.
CRU Fuse Error
The machine has a problem
with recognizing the new
toner cartridge.
Please contact a service
representative or re-install the
catridge.
[Document Jam]
The loaded document has
jammed in the ADF
(Automatic Document
Feeder).
Clear the document jam. See
page 6.2.
[Door Open]
The front or rear cover is not
securely latched.
Close the cover until it locks into
place.
Group Not
Available
You have tried to select a
group location number where
only a single location number
can be used, such as when
adding locations for a
broadcasting operation.
Just use a one-touch or speed dial
number or dial a number manually
using the number keypad.
[Incompatible]
The remote machine does
not have the requested
feature, such as a delayed
transmission.
It also occurs if the remote
machine does not have
enough memory space to
complete the operation you
are attempting.
Reconfirm the remote machine’s
features.
[Jam 1] or
[No Cartridge]
The toner cartridge is not
installed.
Install the toner cartridge. See
page 1.7.
[Line Busy]
The remote person did not
answer or the line is already
engaged.
Try again after a few minutes.
[Line Error]
Your machine cannot connect
with the remote machine or
has lost contact because of a
problem with the phone line.
Try again. If the problem persists,
wait an hour or so for the line to
clear and try again.
Or, turn the ECM on. See page 4.6.