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xii | CONTENTS
Resolving Image Issues ......................................................................... 72
Accessing the Service Menu ........................................................................ 76
Retrieving Your Password...................................................................... 76
Resetting the Projector........................................................................... 76
6 Maintaining Your Interactive Whiteboard System ............................................... 77
Preventing Damage to Your Interactive Whiteboard .................................... 78
Keeping the Writing Surface Clean............................................................... 78
Removing Permanent Marker Ink Stains................................................ 79
Cleaning the Pen Tray .................................................................................. 79
Cleaning the SMART UF65 or SMART UF65w Projector............................. 80
Cleaning the Lamp Module and Projector Vents.................................... 81
Transporting Your Interactive Whiteboard System ....................................... 89
Contacting SMART Technical Support ......................................................... 89
Locating Your Projector Serial Number.................................................. 90
7 Replacing the SMART UF65 or SMART UF65w Projector Lamp ....................... 91
Removing and Replacing the Projector Lamp Module ................................. 91
Resetting the Lamp Timer ............................................................................ 94
A Disabling USB Communications ......................................................................... 95
Disabling the ECP’s USB Port ...................................................................... 95
B Customer Support ............................................................................................... 99
Online Information and Support.................................................................... 99
Training......................................................................................................... 99
Technical Support......................................................................................... 99
Shipping and Repair Status .......................................................................... 99
General Inquiries ........................................................................................ 100
Warranty ..................................................................................................... 100
Registration................................................................................................. 100