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76 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD
SYSTEM
Accessing the Service Menu
CAUTION
• To prevent tampering or unintentional changes, only system administrators
should access the service menu. Do not share the service menu access code
with casual users of your interactive whiteboard system.
• Do not adjust any settings in the service menu other than those listed in the
following procedures. Changing other settings might damage or affect the
operation of your projector and invalidates your warranty.
Retrieving Your Password
If you forget the projector’s password, you can retrieve it by accessing the projector
service menu directly from the projector or from the web page’s password settings
menu (see page 62).
To retrieve your password
from the service menu
1. Using the remote control, press the following buttons quickly to access the service
menu: Down, Up, Up, Left and Up.
2. Scroll to the Password Get field, and then press Enter on the remote control.
The password appears on the screen.
3. Record the password.
4. Scroll to the Exit field, and then press Enter on the remote control to exit the
projector service menu.
Resetting the Projector
At some point during troubleshooting, you may need to reset all projector settings.
IMPORTANT
This option is irreversible.
To reset all projector
settings
1. Using the remote control, press the following buttons quickly to access the service
menu: Down, Up, Up, Left and Up.
2. Scroll to the Factory Reset field, and then press Enter.
3. Scroll to the Exit field, and then press Enter to exit the projector service menu.