Star Micronics ZA-250 Printer User Manual


 
I
chapter 10
TROUBLESHOOTING
AND MAINTENANCE
Thefollowingsectionontroubleshootingandmaintenanceis intendedonly
as abriefguide.
Rememberthat your printer is a highly sophisticatedelectronicdevice,
whichalsocontainshighvoltageinside.Forthattwson,onlycarryoutthose
operationsdescribedin thischapter.
CAUTION: Anyattempttocarryoutoperationsotherthanthosedescribed
heremaynxtlt inelectricshockand/ordamagetotheprinter.
Whencarryingoutanyrepairsormaintenance,alwaysfollow
theinstructionscmfully.
TROUBLESHOOTING
Yourprinter is a teliablepieceof ptecisionmachinery,whichshouldnot
causeyouanytrouble,providedit is usedandtreatedsensibly.However,if
youdoexperienceaminorproblem,thefewtipsbelowhelpyouavoidhaving
tomakeanunnecessaryservicecall.Thefollowingtablegivesyouideason
whereto lookin thissectionif youexperiencefaults:
Region of fault Description
POW($Xsupply Pow= is notbeingsuppliedto theprintex
Printing The
printerdoeanotprin~or stopsprinting
Theprintis faintoruneven
Dots aremissing incharactersor graphics
Whileusingapplicationsoftwarqfontsorcharactemcannotbeprinted
Theprintoutis not whatis expectedwhenrunningajxogram
Paperfeeding Single sheets donotfeed properly(withoutASF)
Continuouspaperdoesnot feedproperlywiththetractorfeed
TheASF is notoperatingoris notfeedingpaperproperly
Paperpark(switchingbetweenumtinuouspaperaodcutsheets)isnot
workingproperly
Text is beingprintedallon one line orwithextrablanktines
Pagekmgthandmarginsettingsarenotwhatis expected
Remember-it isbetternottoattemptoperationsorxepaimaboveyourlevel
of competence.
Otherwise,you runthe riskof damagingtheprinter.
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