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Customer service information
If youexperienceanytechnicaldifficultieswith your Star printer, please refer to Chapter 10
Troubleshooting and Maintenance. This chapter describes easy methods to diagnose and
resolve some of the problems which you may encounter.
For further technical support, you should first contact your Authorized Star Dealer. If you
require additional support, Star Micronics offers a wide variety of technical support services.
Please use one of the telephone numbers listed below, depending on the country in which your
Star printer was purchased.
Star
MicronicsTechnicalHotline:
North America:
1-908-572-3300
Hong Kong:
852-795-2335
Australia:
61-2-748-4300
New Zealand:
64-9-570-1470
Star
MicronicsFaxBack(DocumentRetrieval)System:
Requiresaccesstoafacsimilemachineorboardwithreceivecapability
NorthAmerica:
1-908-572-4004
StarMicronicsBulletinBoardService:
Requires
a computer modem
North America:
1-908-572-5010
United Kingdom:
44-494-461395
France:
33-1-305807
Germany:
49-69-780929
Netherlands:
31-73-424485
Australia and New Zealand:
61-2-748-2960
Customer response
StarMicronics Co., Ltd. invites your suggestions and comments on your printer and this man-
ual. Please address your correspondence to Attn: Product Manager
Worldwide Headquarters
STARMICRONICS CO., LTD.
536 Nanatsushinya, Shimizu,
Shizuoka, 424, Japan
North and South America Markets
STARMICRONICS AMERICA, INC.
70- D Ethel Road West
Piscataway, NJ 08854
European Market
STARMICRONICS DEUTSCHLAND
GMBH
Westerbachstra13e59
D-60489 Frankfurt
F.R.of Germany
U.K.Market
STARMICRONICS U.K. LTD.
Australian Market
STARMICRONICS PTY.LTD.
Unit A/107-l 15Asquith Street,
Silverwater, NSW 2141
Australia
New Zealand Market
STARMICRONICS (N.Z.) LTD.
64 Lunn Ave. Mount Wellington
P.O.Box 6255, Wellesley St.,
Auckland, New Zealand.
Asian Market
STARMICRONICS ASIA LTD.
18/FTower 2, Enterprise Square
9 Sheung YuetRoad, KowloonBay, HONG
KONG
Star House
Peregrine Business Park
Gomm Road, High Wycombc
Bucks. HP137DL, U.K.