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6-2
TROUBLESHOOTING
Troubleshooting
Problem
Unit does not
operate.
Blank copies
Copies are
too dark or
too light.
Dust, dirt, smud-
ges appear on
copies.
Striped copies
Paper misfeeds
frequently.
Images rub off
the copy easily.
Possible cause
Unit plugged in?
Power switch on?
Side cover closed securely?
Front cover closed?
Is the original placed face
down on the original table?
Is original image too dark or
too light?
Is the unit in the automatic
exposure mode?
Is the unit in the photo
exposure mode?
Original table or original cover
dirty?
Original smudged or blotchy?
Is transfer charger clean?
Non-standard paper used?
Paper curled or damp?
Pieces of paper inside unit?
Paper guides in the paper tray
not set properly?
Too much paper in the paper
tray?
Is the paper too heavy?
Paper damp?
Solution
Plug the unit into a grounded outlet.
Turn the power switch on.
Gently close the side cover.
Gently close the front cover and then
close the side cover.
Place the original face down on the
original table.
Adjust the exposure manually.
Adjust the automatic exposure level.
Cancel the photo exposure mode.
Clean regularly.
Use a clean original.
Clean the transfer charger.
Use standard paper. If using special
papers, feed the paper through the
single bypass.
Store paper flat in the wrapper in a dry
location.
Remove all pieces of misfed paper.
Set the guides properly depending on
the paper size.
Remove excessive paper from the tray.
Use paper within the specified range.
Replace with dry paper. If the unit is not
used for long time, remove the paper
from the paper tray and store it in its
wrapper in a dry location.
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If any problem occurs, check the list below before contacting your authorised service representative.