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77 Troubleshooting
This chapter provides troubleshooting tips.
On a Windows computer
Setting up printing on Windows NT Workstations
If you have problems installing the GA-1040 with Windows NT, try installing another
PostScript printer (such as the Apple LaserWriter IIg), and then install the GA-1040.
Installing another printer insures that all files are properly installed and available.
For instructions, see your Windows NT documentation.
For additional information about problems you may encounter using the Adobe
Printer Driver for Windows NT 4.0, see the Adobe README file (ReadMeNT.txt)
included in the prntdrvr folder on the User Software CD.
Reinstalling the Adobe PostScript Printer Driver on
Windows 95/98/Me
If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions
and related files before installing. Search for and delete all files named Efme2020*.* in
the Windows\System folder.
For additional information about problems you may encounter using the Adobe
Printer Driver for Windows 95/98/Me, see the Adobe README file (ReadMe9x.doc)
included in the prntdrvr folder on the User Software CD.
Problems with Fiery utilities on Windows 95/98/Me,
Windows NT 4.0, or Windows 2000
1. If you are using Windows 95/98/Me, make sure that IPX/SPX and TCP/IP networking
protocols are both enabled.
See “Completing the Windows 95/98/Me IPX/SPX or IPX (Novell) connection” on
page 10.
2. If you are using Windows NT or Windows 2000, make sure the TCP/IP networking
protocol is enabled.
Troubleshooting