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User’s Manual 10-11
Troubleshooting
USB floppy diskette drive
The USB floppy diskette drive is available only as an option.
For further information, please refer to Chapter 4, Operating Basics.
Some CD/DVD/HD
DVDs run correctly, but
others do not
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match the requirements
of the CD/DVD/HD DVD media (refer to the CD's,
DVD's, or HD DVD's documentation if available).
Check the type of CD, DVD, or HD DVD media
that you are using - the drive supports the
following:
HD DVD: HD DVD-ROM (Single-sided Single-
Layer), HD DVD-ROM (Single-sided
Dual-Layer), HD DVD-R (Single-
sided Single-Layer), HD DVD-R
(Single-sided Dual-Layer), HD DVD-
Video, HD DVD (Twin format disc)
DVD: DVD-ROM, DVD-Video, DVD-R/-R
(Dual Layer), DVD+R/+R (Double
Layer), DVD-RW, DVD+RW, DVD-
RAM
CD: CD-DA, CD-Text, Photo CD
TM
(single/multi-session), CD-ROM Mode
1, Mode 2, CD-ROM XA Mode 2
(Form1, Form2), Enhanced CD (CD-
EXTRA), Addressing Method 2
For DVD Videos, you should check the region
coding on the DVD to ensure that it matches that
on the HD DVD-ROM drive. For reference,
region codes are listed in the Optical disc drives
section in Chapter 2, The Grand Tour.
Problem Procedure
Drive does not operate Check the connection between the computer and
the drive to ensure that it is properly attached.
Some programs run
correctly but others do
not
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).