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Xerox DocuMate 3920
User’s Guide
25
Networking Error Messages
Message Action
The connection has failed.
Please check network settings.
Ping the IP address of the scanner from another PC in a
DOS prompt. For example, type “Ping 10.1.20.144” in a DOS
prompt. If the scanner has no response, then perform the
following steps.
1. Check if the RJ-45 connector is firmly plugged-in.
2. Check the Ethernet cable.
3. Check the scanner’s IP address.
4. Check the destination IP address.
5. Check Subnet Mask.
6. Check Gateway IP.
The address is invalid.
Please check network settings.
Network is down.
Please check network settings.
Network is unreachable.
Please check network settings.
Connection aborted by the server.
Please check network settings.
Connection reset by the server.
Please check network setting.
Connection timed out.
Please check network setting.
Unable to reach the destination host.
Please check network settings.
Failed to connect mail server.
Please check network environment.
Check network environment.
Connection error.
Please check network environment.
Failed to create socket for DHCP Check IP address of DHCP server or contact your network
administrator for further help.
Failed to search DHCP server.
Failed to get IP from DHCP server.
Failed to renew IP from DHCP server.