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Xerox DocuMate 3920
User’s Guide
54
Information Messages When E-mailing
Message Action
Sequence error Reboot the machine, and try again later. If the error is still there, con-
tact your nearest dealer.
Device internal failure Reboot the machine, and try again. If the error is still there, contact
your nearest dealer.
Failed to connect mail server Contact your network administrator for further help.
Failed to get response from mail
server.
Contact your network administrator or nearest dealer for further help.
SMTP server is empty.
Please specify SMTP server in the
Menu options.
Please specify the IP address of the SMTP server by pressing the Menu
button on the panel.
SMTP server address is wrong.
Please check SMTP server.
Check the IP address of the SMTP server.
Unpredicted error Power cycle the scanner.
Contact your network administrator or nearest dealer for further help.
Insufficient System Storage Contact your network administrator for further help.
Mail server doesn’t support SMTP ser-
vice extension
Contact your network administrator for further help.
Mail server doesn’t support SMTP
login authentication.
Contact your network administrator to turn on the SMTP login option.
SMTP login error Check your login user name and password.
Mailbox Unavailable Make sure the “To” address is correct.
Processing Error Contact your network administrator for further help.
Temporary authentication failure Contact your network administrator for further help on the mail server’s
authentication mechanism.
Choose SMTP authentication for E-mail security or turn off the mail
server’s authentication and try again.
Command error Reboot the machine, and try again. If the error is still there, contact
your nearest dealer.
Parameters or argument error Check if the Device Name is valid. The Device Name can be found in
Menu>General.
Check “From” address.
Check “To” address.
Contact your network administrator for further help.
Command parameters not imple-
mented
Check if the Device Name is valid. The Device Name can be found in
Menu>General.
Or you may contact your network administrator for further help.
Authentication requires Contact your network administrator on mail server’s authentication
mechanism.
Choose SMTP authentication for E-mail security or turn off the mail
server’s authentication and try again.
Mailbox unavailable Check “To” address.
User not local Check “To” address.
Service unavailable Contact your network administrator for further help.