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Solving copying and printing
problems
Problem Solution
I can’t print on the
WorkCentre.
Do one or more of the following:
1. Check that your parallel cable connects the
WorkCentre to your PC.
2. Make sure that the Xerox WorkCentre 400c
Series is set as your default printer or
appears in the Print dialog box.
3. Press the MODE key. Make sure the
Print
mode
is set to
Print & Fax
or
Printer onl
y
.
4. Make sure the print job is not held in the
Spool Manager queue. Open the Spool
Manager, select the held document, and
click Hold in the Document menu.
The print is faint or
missing on my
copies or printed
pages.
Clean the color print head or high capacity ink
jet cartridge and then run a test print. If the print
still appears faint, repeat the process two more
times. If the problems persists, replace the print
head or cartridge.