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Prestige 153/153X WAN Bridge/Routers
14-4 Troubleshooting
14.5 Problems for Remote Users
Table 14-5. Troubleshooting for Remote User to Dial-in
Troubleshooting Corrective Action
First verify that you have configured the authentication parameters in
Menu 13. These would be CLID Authen, Recv. Authen, and Mutual
Authen.
In Menu 14, verify the user name and password for the remote dial-in
user.
If the remote dial-in user is negotiating IP, verify that the IP address
is supplied correctly in Menu 13. Check that either the remote dial-in
user is supplying a valid IP address, or that the Prestige is assigning
a valid address from the IP pool.
Remote user can’t dial-in to the
Prestige.
If the remote dial-in user is negotiating IPX, verify that the IPX
network number is valid from the IPX pool (if it is being used).