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Chapter 13 Troubleshooting
WAP3205 User’s Guide
135
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I don’t know the IP address of my WAP3205.
2 Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
3 Make sure your Internet browser does not block pop-up windows and has
JavaScripts and Java enabled. See Appendix A on page 143.
4 Make sure your computer is in the same subnet as the WAP3205. (If you know
that there are routers between your computer and the WAP3205, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using
a dynamic IP address. See Section 11.4 on page 119.
• If there is no DHCP server on your network, make sure your computer’s IP
address is in the same subnet as the WAP3205. See Appendix B on page 155.
5 Reset the device to its factory defaults, and try to access the WAP3205 with the
default IP address. See Section 12.7 on page 127.
6 If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestion
• If your computer is connected wirelessly, use a computer that is connected to a
LAN port.
I can see the Login screen, but I cannot log in to the WAP3205.
1 Make sure you have entered the password correctly. The default password is
1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
2 This can happen when you fail to log out properly from your last session. Try
logging in again after 5 minutes.
3 Disconnect and re-connect the power adaptor or cord to the WAP3205.
4 If this does not work, you have to reset the device to its factory defaults. See
Section 13.4 on page 137.