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384 Chapter 10
Tuning, Troubleshooting, Security, and Maintenance
Troubleshooting: Characterizing the Problem
Debug Information for OS/2 Managed Nodes
On OS/2 managed nodes, ITO provides an REXX (OS/2 scripting
language) script, \opt\OV\bin\OpC\utils\opcclct.cmd. Run this
script when you are in a situation that requires attention of a support
engineer.
The script collects all necessary information and gathers important files
on the OS/2 managed node, and gives instructions how to send this
information to the support team. This may help to reduce response time
from your support team.