Polycom RealPresence Resource Manager System Operations Guide Provisioning Details
152 Polycom, Inc.
Provisioning Status The device’s current provisioning status. Possible values
include:
•Clear. No provisioning has been done.
•Pending. Provisioning is scheduled for this device.
•In Progress. The device is currently being provisioned.
• Success. Provisioning has been completed
successfully on this device.
• Failed. Provisioning was not completed on this device.
Some endpoint systems expect all configuration fields to
be provisioned. If any of the fields are not provisioned,
the status will indicate failed. However, the endpoint will
often function successfully.
Pending Profile The name of the provisioning profile that is scheduled to
be applied to the device. In this case, the Provisioning
Status will be either Pending or In Progress.
This field is blank if the device is not scheduled for
provisioning.
Scheduled The date and time, in the default format of
yyyy-mm-dd
hh:mm
, when the device is schedule to be provisioned.
This field is blank if the device is not scheduled for
provisioning.
Last Attempt
Date/Time
The date and time, in the default format of
yyyy-mm-dd
hh:mm:ss
, of the last provisioning message exchanged
with the device.
Failure Reason A text description of the reason the provisioning failed.
Causes for failure include:
• The provisioning profile does not exist
• The provisioning profile does not include provisioning
information
• The Resource Manager system no longer manages
the device
• A password for the device is set in the video endpoint
system, and you must enter it in the Resource
Manager system
• The device is busy
• A network error occurred
• An incomplete transfer of provisioning information
occurred
• Provisioning has timed out
• An internal error occurred on the device, and you must
reboot it
• An unknown error occurred. Reboot the device.
Field Description
