Manage Users Managing Users
Polycom, Inc. 347
5 If Areas are enabled, click the Managed Areas section.
You must have either the administrator role or have the area administrator
role and be allowed to manage more than one area in order to perform this
action.
— If the user has not been assigned a role, select the None radio button
and continue to the Associated Alert Profile section.
— If the user has been assigned an role, select the Specific Areas radio
button.
6 In the Available Areas section, select and move the required area(s) to
Selected Areas list. Move the unwanted role(s) to the Available Areas
list. Press Shift-click or Ctrl-click to select multiple items in the list.
The user will be assigned to manage the areas in the Selected Areas
section.
7 In the Associated Alert Profile section, select a Remote Alert
Notification Profile as appropriate.
8 In the Dial String Reservations section, select the user’s endpoint and
enter the appropriate dial strings for SIP URI, E164, and H323 ID, then
click Apply.
The dial strings appear in the list below.
If the user has multiple endpoints, enter the dial strings for one endpoint
type at a time and click Apply each time.
9 Click OK.
If the Phone Number you entered is exactly the same as an existing user
or endpoint, the Phone Number Conflict dialog box appears and lists the
names of the other users or endpoints with the same number.
— To keep the duplicate number, click Continue.
— To change the phone number, click Cancel.
Edit a User
For local users added manually to the RealPresence Resource Manager system,
you can edit all user information. If you change the user ID, the user must log
into the associated endpoints with the new ID.
For users added through the enterprise directory, you can edit their roles
(unless the role is inherited from a group) and associate them to endpoints, but
you cannot change user names, user IDs, or passwords.
To edit a user
1 Go to User > Users and in the Search Users field, enter the name of the
user of interest.
