Creating Scheduled Software Updates for Endpoints Scheduling Endpoint and Peripheral Software Updates
Polycom, Inc. 187
6 Enter the version number to which you are upgrading and click Retrieve.
7 The key code is returned on the screen.
8 Record the key code and create a
.txt
file with the Serial Number - Key
Code combination to be updated.
9 Close the Product Activation screens.
To request upgrade activation keys for mulitple Polycom products
When updating multiple endpoints from a prepared
.txt
file (see “List the
Serial Numbers for the Endpoints to be Updated” on page 184):
1 Go to
http://support.polycom.com
.
2 Log in or Register for An Account.
3 Select Product Activation.
4 In the Multiple Upgrade KeyCode section, click Add Attachment.
5 Browse to the location of the
.txt
file you created and click Upload.
6 A file containing the Serial Number - Key Code combinations will be
E-mailed to the specified E-mail account.
7 When you receive the
.txt
file, save it to your local system.
8 Close the Product Activation screens.
To request upgrade activation keys for third-party products
1 For third-party endpoints, follow the company’s recommended
procedure for requesting an upgrade activation key.
Upload the Software Update
To upload the software package and create an software update profile
1 Go to Admin > Software Updates > Scheduled Software Updates.
2 Select an endpoint type to update.
3 Click Upload Software Update.
4 In the Upload Software Update dialog box, verify the endpoint type and
model.
5 If an activation key code is required to activate the software update, click
Update Requires Key and in the Software Update Key File field browse
to the
.txt
key file (received in “Request Update Activation Keys” on
page 186).
