Polycom RealPresence Resource Manager System Operations Guide Download Log Files
562 Polycom, Inc.
Change the System Log Level
To edit the current system log level
1 Go to Reports > System Logs.
The System Log Files list appears listing the logs for the given time period.
The Current Log Level indicates which log files are being saved.
2 Select the report you want.
3 Click Change Settings.
4 From the Current Log Level menu, select a new value. Choices include:
— Debug
— Info
— Warn
— Error
— Fatal
— Off
5 In a redundant configuration, repeat steps 1 and 4 on the redundant
server.
Download Log Files
You can download a .zip file that includes the log files for the RealPresence
Resource Manager system. The log files include the operating system level
application, security, and system logs. These logs store events logged by
operating system.
To download the System Logs
1 Go to Reports > System Log Files.
2 Click Download All.
3 In the File Download dialog box, click Save to save the log file to your
local system.
View and Download Audit Log Files
You can view and download audit log files.
