Polycom RealPresence Resource Manager Operations Guide
vi Polycom, Inc.
Dynamic Endpoint Management
13 Understanding Dynamic Endpoint Management . . . . . . . . 197
Supported Polycom Endpoints and Peripherals . . . . . . . . . . . . . . . . . . . . . 198
Overview of Endpoint Dynamic Management Set Up . . . . . . . . . . . . . . . 198
Configure your DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Configure Endpoints to use a Provisioning Service . . . . . . . . . . . . . . 199
Create Provisioning Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Create Access Control Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Create Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
14 Dynamically Updating Endpoint and Peripheral Software 201
Software Update Considerations for Multi-Tenancy . . . . . . . . . . . . . . . . . 202
Create Dynamic Software Updates for Endpoints . . . . . . . . . . . . . . . . . . . 202
List the Serial Numbers for the Endpoints to be Updated . . . . . 202
Download the Required Software Package . . . . . . . . . . . . . . . . . . 204
Request Update Activation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Upload the Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Using Dynamic Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Set an Dynamic Software Update Policy . . . . . . . . . . . . . . . . . . . . . . . 207
Dynamic Software Update View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Endpoint List in the Dynamic Software Update View . . . . . . . . 209
View Software Update Details for an Endpoint . . . . . . . . . . . . . . . . . 210
View Dynamic Software Update Packages . . . . . . . . . . . . . . . . . . . . . 211
Set Maintenance Window for Dynamic Software Updates . . . . . . . . 213
Set up a Trial for a Dynamic Software Update . . . . . . . . . . . . . . . . . . . . . . 213
Create a Local Trial Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Upload the Software Package and Create a Trial Software Update
Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Promote the Trial Software Update Package to Production . . . . . . . 215
Delete the Trial Software Update Package . . . . . . . . . . . . . . . . . . . . . . 216
Dynamic Software Updates for Peripherals . . . . . . . . . . . . . . . . . . . . . . . . 216
View Software Updates for Polycom Touch Controls . . . . . . . . . . . . 217
Upload Peripheral Software Updates to the RealPresence Resource
Manager System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Configure Peripheral Updates for Production . . . . . . . . . . . . . . . . . . . 219
Configure Peripheral Updates for Trial . . . . . . . . . . . . . . . . . . . . . . . . 220
15 Dynamically Provisioning Endpoints . . . . . . . . . . . . . . . . . 223
Understanding Dynamic Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
