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126 Chapter 4
Troubleshooting Information
Checking PC Client Connections
syslog Messages The following table lists common syslog messages generated by the
E5810.
NOTE
The Telnet Utility is the ONLY way to clear syslog messages. When the
syslog message queue is full, new messages will not be accepted and
will not overwrite existing syslog messages. See Appendix B - Using the
Telnet Utility for steps to clear syslog messages.
Message Description
Selftest Passed E5810 has successfully completed its hardware self-test.
rebooting E5810 is about to do a reboot or a
factory-reset command.
Max connections exceeded,
client IP_address refused
A client specified by the IP_address was not allowed to
connect to the E5810 because the maximum number of
concurrent client connections on the E5810 has been
exceeded. No more than 16 client connections can be
running concurrently on the E5810 and fewer may be
allowed, depending on memory usage for existing clients.
client: <id> <id> Opened
Closed
Typical open/close messages (logged each time a client
opens or closes a connection). For example:
Firmware update: Looking for
FTP server
Logged prior to trying to do an '1s' command on the FTP
Server to see if any data may be fetched.
Firmware update: Beginning
firmware update
Logged prior to starting to get the file.
Firmware update complete Firmware update was successful. This message is usually
not seen, as the E5810 reboots after download is complete.
ERROR: Firmware update
already in progress, cannot
begin update
Tried to begin an update while an update was already in
progress.
ERROR: Firmware Update: No
DNS server, cannot use
hostname
A hostname was used for FTP Server, but there is no DNS
Server configured. Configure a DNS Server or use an IP
address for FTP server.
ERROR: Firmware Update:
Hostname not found
Could not find hostname. Hostname or DNS server may be
invalid.