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Apple Remote Desktop
Apple Remote Desktop (ARD), which you can optionally purchase, is an easy-to-use
network-computer management application. It simplies the setup, monitoring, and
maintenance of remote computers and lets you interact with users.
The ARD interface is shown here.
You can use ARD to:
Control and observe computer screens. Â
Congure computers and install software. Â
Conduct one-to-one or one-to-many user interactions to provide help or tutoring. Â
Perform basic network troubleshooting. Â
Generate reports that audit computer hardware characteristics and installed Â
software.
You can also use ARD to control installation on a computer that you start up from an
installation disc for Mac OS X Server v10.5 or later, because ARD includes VNC viewer
capability.
For more information about Apple Remote Desktop, see
www.apple.com/remotedesktop/.
50 Chapter 3 Administration Tools