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A program doesn’t work, or malfunctions consistently.
m You may have more than one copy of the program on your hard disk.
Remove extra copies by dragging them to the Trash.
m The program may be damaged. Recopy it from a known good source (such
as the original program disk).
m Your version of the program may be incompatible with your system
software. Consult the software manufacturer to find out which version of
the program you should be using.
m The program may be using less memory than it needs to work with your
documents. Choose Get Info from the File menu and increase the memory
size.
m You may have added a control panel or extension that is incompatible with
other programs you use. Restart the computer, holding the Shift key down,
until you see the message “Extensions off.” If this solves the problem,
remove any control panels or extensions you recently installed.
You just did something you didn’t mean to do.
m If you have not yet taken any other action, you can usually undo your most
recent action (even if you aren’t sure what it was). Most programs have an
Undo command in the Edit menu. Choose Undo to go back one step in
your work. In most programs, you cannot undo more than one action.
See the documentation that came with your programs for more information
about their operation and features.
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Chapter 10