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Table of Contents
Chapter 1: Product Overview
About AVWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2: Installation
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing AVWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 3: Basic Operations
Launching AVWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Navigating AVWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Appliance/AVWorks Quick Setup Checklist . . . . . . . . . . 13
Adding an Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing an Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessing and Managing Your Devices . . . . . . . . . . . . . 19
Changing AVWorks Device Properties . . . . . . . . . . . . . . 33
Organizing Units with the Local Client Database . . . . 36
Deleting and Renaming . . . . . . . . . . . . . . . . . . . . . . . . . 41
Customizing the AVWorks Explorer Window . . . . . . . . 43
Managing Your Local Databases . . . . . . . . . . . . . . . . . . 44
Chapter 4: Managing Your Appliance
Viewing and Configuring Appliance Parameters . . . . . 50
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Managing User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . 61
Rebooting Your Appliance . . . . . . . . . . . . . . . . . . . . . . . 61
Managing Appliance Configuration Databases . . . . . . 62
Managing User Databases . . . . . . . . . . . . . . . . . . . . . . . 62
Changing Appliance Properties . . . . . . . . . . . . . . . . . . . 63
Adding and Deleting Product Licenses . . . . . . . . . . . . . 66
Appendices
Appendix A: Updating AVWorks . . . . . . . . . . . . . . . . . . 69
Appendix B: Keyboard and Mouse Shortcuts . . . . . . . . 70
Appendix C: Sun Advanced Key Emulation . . . . . . . . . 72
Appendix D: TCP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Appendix E: Troubleshooting . . . . . . . . . . . . . . . . . . . . . 74
Appendix F: Technical Support . . . . . . . . . . . . . . . . . . . 75
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79