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USER’S GUIDE
7–2
English: HS3 User’s Guide, Chapter 7
Service Calls
If an unrecoverable error occurs, the printer indicates the need for a service call
by lighting all the LEDs and then the following combination of LEDs
alternately:
Service Call Alarm Manual Data Ready Power
Main ROM error
● ❍ ❍❍❍
Main RAM error
❍ ● ❍❍❍
NV-RAM error
● ● ❍❍❍
Controller service error
❍❍●❍❍
Engine ROM error
❍❍❍●❍
Engine RAM error
●❍❍●❍
Engine program error
❍●❍●❍
Communication error
●●❍●❍
Paper width sensor error
❍❍●●❍
Paper width level error
●❍●●❍
Paper dust error
❍●●●❍
Refill CAM position error
●●●●❍
CR Position error/PWM error
●❍❍❍●
CR Lock error
❍●❍❍●
CR Initialize error
●●❍❍●
Thermistor error
●❍●❍●
Heater overheat error
❍●●❍●
Heater break error
●●●❍●
AC heater error
❍❍❍●●
Quench platen error
●❍❍●●
Encode error
❍❍●❍●
LOIS error
❍❍❍❍●
● ON ❍ OFF
If you see any of these service call indications, reset the printer in either of the
following ways:
Reset the printer using the control panel button and try to print again.
Turn off and on the power button and then try to print again.
If you cannot clear the error and see the same service call indication after
resetting the printer, consult your dealer or our authorized service representative.
Report the error status and situation referring to the above table.