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USER’S GUIDE
7–8
English: HS3 User’s Guide, Chapter 7
Q & A
This section contains questions and answers for using your printer. If you have
encountered a problem, find the question relating to your problem and take the
steps recommended to correct the problem.
Setting Up the Printer Hardware
Question Recommendation
The printer does not work. All
LEDs are off.
Check to see if the printer is plugged into a live power
source and the power button is on.
The printer does not print. Check the following:
The printer is turned on.
All of the protective parts have been removed.
The interface cable is securely connected between
the printer and computer.
Check to see if the
Alarm
LED is blinking. If the
LED is blinking, refer to the Operator Call section
of this chapter.
The printer does not work in
ECP mode of your PC.
The mode in the Parallel Port setting of your PC
might not be ECP mode. You might need to change a
setting in the BIOS of your PC to use ECP mode.
Please set up ECP mode in the Parallel Port setting of
your PC. For details, refer to your PC manual.
Setting Up the Printer for Windows
Question Recommendation
I cannot print from my
application software.
Make sure that no color ink has run out.
Make sure the supplied Windows printer driver is
installed and selected with your application
software.
Make sure the printer port is correctly selected.
Sometimes I get a Memory
Full error when printing certain
documents from Windows.
Expand the printer memory by adding SIMMs.
Reduce the print resolution or reduce the
complexity of your document and try again.
With the following error
dialog, you fail to install its
printer driver from Plug & Play
installation of Windows 98.
Reinstall the printer driver by clicking the ‘Add
Printer’ icon on the Settings-Printer dialog.