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TROUBLESHOOTING AND MAINTENANCE
COOLING DOWN The temperature of the drum You must wait and allow the
PLEASE WAIT unit or toner cartridge is too hot. MFC to resume printing when
The MFC will pause its current it is ready.
print job and go into cooling
down mode. During the cooling
down mode, you will hear the
cooling fan running while the
display on the MFC shows
COOLING DOWN and
PLEASE WAIT.
COVER OPEN The top cover or multi-purpose Open, then close each cover.
sheet feeder cover was not
completely closed.
DISCONNECTED The other party or other party’s Try to fax or receive again
fax machine terminated the call. or call the other party to see
what happened.
DOCUMENT JAM Documents were not inserted or Do not pull paper out until you
fed properly or document was see page 197.
too long.
DOWNLOAD FULL The download buffer is full. Press
FF/Cont
. Printing will
resume (the downloading is
canceled).
MACHINE ERROR XX MFC has a mechanical problem. Turn the power off. Then call
PRESS STOP KEY Brother Customer Service at
USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
MEMORY FULL MFC memory capacity has been • Press
FF/Cont
to print the
exceeded. data remaining in the MFC.
• If you have installed the
Windows
®
driver, try again
after setting the True Type
mode to “Print as Graphics”
in the PRINT menu of your
application software.
• Reduce the print resolution
or reduce the complexity of
your document.
• Expand the memory with the
optional memory board.
(ME1000 or ME2000)
(MFC 4350, MFC 4650 and
MFC 6650MC Only)
ERROR MESSAGE CAUSE ACTION