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116
CHAPTER FIFTEEN
ERROR MESSAGE CAUSE ACTION
COVER OPEN The front cover was not completely closed. Open, then close, the front cover.
DISCONNECTED The other party or other party’s fax machine Try to transmit, calling the other party
terminated the call. to see what happened or receive again.
DOCUMENT JAM Documents were not inserted or fed Do not pull paper out until you see
properly or document was too long. “Document Jam” in this chapter.
DOWNLOAD FULL The download buffer is full. Press FF/Cont. Printing will resume
(the downloading is canceled).
MACHINE ERROR XX
MFC has a mechanical problem Cut the power off. Then contact your
Brother dealer for service.
MEMORY FULL You can’t store data in the memory. See Memory Full Message in chap. 10.
NO RESPONSE/BUSY
The number you dialled does not answer or Verify the number and try again.
is busy.
NOT ASSIGNED You tried to access a One Touch or Speed Dial Set up the One Touch or Speed Dial
number that is not programmed. number. See chap. 7.
PLS CLEAN DRUM The primary corona wire of drum unit is Clean the primary corona wire of drum
dirty. unit.
PLS OPEN COVER A page, piece of paper or paper clip, etc. Open the front cover. If you see any
may be jammed inside the machine. jammed paper or other item, gently pull
it out, then close the front cover. If the
error message remains, open and close
the front cover again. If the machine
cannot reset itself and return to the date
and time prompt, it will display
MACHINE ERROR XX. Please call
your Brother dealer for service.
PRINTER JAM The recording paper is jammed in the MFC. See Printer Jam in this chapter.
TONER EMPTY Toner cartridge is not installed. Toner is Reinstall the toner cartridge. Replace
used up and printing is not possible. the toner cartridge with a new one. (See
“Replacing the Toner Cartridge” in this
chapter).
CHANGE TONER If the display shows CHANGE TONER Order a new toner cartridge now.
and at the same time the Toner Empty LED
on the control panel flashes on and off, you
can still print. But the toner is depleted and
the machine is telling you that the toner will
soon run out.