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13 - 1 TROUBLESHOOTING
13
YL4US_FAX2800MFC4800-FM5.5
13
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you
may encounter with a Brother print server, it is divided into the
following sections:
1
Installation Problems
2
Intermittent Problems
3
Protocol-Specific Troubleshooting
Installation problems
If you cannot print over the network, check the following:
1
Make sure that the printer is powered on, is on-line and ready to
print.
Verify that the printer and the configuration are good by printing
the configuration page. Refer to the Quick Setup Guide. If the
test fails, check:
a
If the LED is not blinking after connected to the network, then
the network firmware settings may be corrupted. Please refer
to Step 3.
b
In this event, try to restore the factory default settings of the
print server by pressing the TEST switch on the back panel of
the printer for longer than 5 seconds. Once you have done
that, switch the printer off and then on again, and try to print
out the configuration page.
2
If the configuration page prints but you cannot print documents,
try the following
If none of the following steps are successful, there is almost
certainly a hardware or network problem!