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13 - 15 TROUBLESHOOTING
YL4US_FAX2800MFC4800-FM5.5
6
Intermittent random queue pauses can be caused if the VMS
LAT port is not set up as spooled device. Type SHOW DEVICE
LTAxxx from the VMS console; if the device is not spooled, type
SET DEVICE/SPOOL LTAxxx command. (One exception:
PATHWORKS for MACINTOSH queues should not be set up
with the LTA device set as spooled).
7
Make sure that PROCESSOR=LATSYM is enabled on your VMS
print queue if you get any of the following symptoms:
n The queue pauses when you power off the print server for no
apparent reason.
n The print server generates excessive LAT traffic on the network
n Only one host computer can access the print server, others
are locked out.
8
If the VMS LAT symbiont abruptly terminates and shuts down
one or more queues, the problem may be the result of the
inability of the LAT symbiont to handle the load (particularly if
you are printing heavy graphics). Try creating multiple LAT
processors (copy the LATSYM.EXE file) and splitting the load
among these processors.
9
If your VMS graphics printouts are distorted, make sure that you
have the LTA port set for PASSALL, PASTHRU, and TAB.
10
If you are having trouble printing PostScript files with VMS
(PostScript errors or no printout), make sure that you have the
form set for NOTRUNCATE and NOWRAP. Also, make sure
you are not trying to print a flag page (unless you are using
DCPS) since the flag page in the LAT symbiont is a non-
PostScript text file.
11
If you are having trouble printing PostScript files (for example,
from DECprint Supervisor or from a Windows-based
PATHWORKS PC), try disabling binary mode on the printer with
the command SET PORT P1 BINARY DISABLED.
12
If you are printing across a wide area network bridge (for
example, Vitalink) and you get paused or stalled queues,
increase the print server circuit timer to 120 milliseconds with
the command SET SERVER TRANSMIT 120.