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TROUBLESHOOTING AND MAINTENANCE
24-3
Troubleshooting
and Maintenance
Error Messages (Continued)
Error Message Cause Solutions
MACHINE MFC has a mechanical Call Brother Customer Service:
ERROR XX problem USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
MEMORY FULL You can’t store more data Wait until enough memory is
in the memory. available: If you are using the
Photo ink cartridge, replace it
with the Black cartridge so
received faxes will print, clearing
the memory—OR—Cancel some
jobs. For multiple copying,
see p. 11-2.
NO RESPONSE/ The number you dialed does Verify the number and try again.
BUSY not answer or is busy.
NOT REGISTERED You tried to access a Set up the One Touch or Speed
One Touch or Speed Dial Dial number. See p. 9-2.
number that is not
programmed.
PRINTER JAM The paper is jammed See p. 24-4, 24-5.
in the MFC.
REPLACE BLACK You have received a fax Replace the Photo ink cartridge
message in the MFC’s with the Black ink cartridge.
memory.