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TROUBLESHOOTING AND MAINTENANCE
24-15
Troubleshooting
and Maintenance
Cleaning the Ink Cartridges
If print quality did not improve during the Head Cleaning and
alignment, you can remove the ink cartridges to clean their
nozzles and contacts. See page 2-15 for instructions.
Cleaning the Cartridge Carrier
Clean the contacts on the cartridge carrier only if print quality is
still unsatisfactory after you have removed the ink cartridges and
cleaned their ink nozzles. See page 2-17 for instructions.
Storing an Extra Ink Cartridge
If you have purchased the Photo ink cartridge, Brother supplied a
plastic cartridge container to store your extra cartridge so it
doesn’t dry out. Always store your Black or Photo ink cartridge in
the cartridge container until you are ready to use it again.
Preserving Ink Cartridges
For long life and optimum performance:
■ Do NOT unpack a new ink cartridge until you are ready to
install it.
■ Do NOT remove an ink cartridge from the MFC except to
clean, replace or exchange it. Protect the Black or Photo ink
cartridge while it is not being used, by placing it in a cartridge
container so it will not dry out.
■ Leave an empty ink cartridge in the MFC until you are ready
to replace it. Printing with an empty cartridge carrier slot may
cause problems.
■ Do not refill ink cartridges. Refilling empty ink cartridges
voids your warranty. Incompatible inks can cause damage to
the MFC. Use only genuine Brother ink cartridges.
See
Ordering
Accessories
and Supplies
p. ii
See
Cleaning the
Ink Cartridges
p. 2-15 and
Cleaning the
Cartridge
Carrier
p. 2-17