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Troubleshooting
Troubleshooting
Additional information is provided by Brother Call Center.
The file name changes
when
the unit-specific file is
created
Problem:
• When a unit-specific file is created from a Word document file
with single-byte brackets "(" or ")" in the name, the brackets in
the file name change to underscores "_". Therefore, when files
with brackets and underscores in the name are converted to
unit-specific files at the same time, this may cause some
confusion with the files.
Solution:
• When single-byte brackets are used in the file name of the
Word document, change the brackets to another character.
Issue Problems and Solutions