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LCD Messages
9-11
Troubleshooting
9
REC. PAPER JAM
OPEN THE FRONT COVER
Cause There is a paper jam.
Remedy Clear the paper jam (see "Clearing Jams," on p. 9-1) and reload paper in the
cassette or multi-purpose feeder. Then reset the machine by opening the front
cover and then closing it.
SUPPLY REC. PAPER
TRAY:
Cause No paper is loaded in the cassette.
Remedy Load paper in the cassette. (See "Loading Paper," on p. 2-4.) Make sure the
paper stack in the cassette does not exceed the capacity of the cassette.
If you load paper while making copies, do not load a different paper size.
SYSTEM ERROR
Exxx*
Cause An error of some kind has occurred in the machine.
Remedy Unplug the machine from the power supply and wait approximately 3 minutes to
5 minutes, then plug it in again. If this does not solve the problem, unplug the
machine and contact Canon Authorized Service Facilities or the Canon
Customer Care Center.
TONER SUPPLY LOW
Cause The toner is running low.
Remedy Remove and rock the cartridge several times to distribute toner evenly. Then
reinstall the cartridge. (See "When to Replace the Cartridge," on p. 8-4.)
*xxx stands for a number.