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Paper Feeding Problems
9-12
Troubleshooting
9
Paper Feeding Problems
Paper does not feed correctly.
Q Does the cassette or multi-purpose feeder contain an appropriate quantity of
sheets?
A Make sure the paper stack in the cassette or the paper in the multi-purpose
feeder does not exceed the capacity of the cassette or multi-purpose feeder.
(See "Loading Paper," on p. 2-4.)
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose
feeder is loaded properly, and that the slide guides are adjusted correctly. (See
"Loading Paper," on p. 2-4.)
Q Is the cassette inserted into the machine correctly?
A Push the cassette into the machine as far as it will go, and make sure the
cassette is not tilted or inserted at an angle.
Paper feeds skewed. (Printing is skewed.)
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose
feeder is loaded properly, and that the slide guides are adjusted correctly. (See
"Loading Paper," on p. 2-4.)
A Make sure the paper exit path is clear.
Multiple sheets feed into the machine at the same time.
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose
feeder is loaded properly, and that the slide guides are adjusted correctly. (See
"Loading Paper," on p. 2-4.)
QHave you fanned the paper stack before loading it in the cassette?
A Be sure to fan the paper stack before loading it in the cassette. This keeps the
sheets of paper from sticking together.