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Copying Problems
9-15
Troubleshooting
9
Copying Problems
The machine will not make a copy.
Q Is the cartridge installed correctly?
A Make sure the cartridge is installed correctly. (See "Install the cartridge," in the
Set-Up Sheet.)
Q Is the sealing tape removed from the cartridge?
A Remove the sealing tape from the cartridge. (See "Install the cartridge," in the
Set-Up Sheet.)
Q Is the cassette inserted completely into the machine?
A Insert the cassette as far as it will go. (See "Load paper," in the Set-Up Sheet.)
Q Did you connect the power cord to the machine just now?
AWait for a while. After connecting the power cord, the machine cannot scan
documents immediately.
Q Is the document loaded correctly?
A Remove the document, stack it if necessary, and load it in the ADF correctly.
(See "Loading Documents in the ADF," on p. 3-4.)
A Make sure the ADF is closed.
If the documents have black streaks or appear dirty after you feed them in the ADF.
Q Is the read area of the platen glass clean?
A Clean the read area of the platen glass. (See "Cleaning the ADF Area," on p.
8-3.)
NOTE
For additional troubleshooting, see "Print Quality Problems," on p. 9-16.